Apr 18, 2006 | Richard Bird | 3 Comments

We are attempting to reprogram our Avaya phone system to account for changes in phone line assignments. We’ve done this before, but today we have no time or patience for the process.
Five years before, the challenge would have been expected and, even, welcomed. Today, it’s nothing of the kind.
Should we choose to go outside for programming changes, consulting options point to a cost of $1,000 or more per day. Crazy.
Clearly, the “enterprise” PBX and small business phone systems of the 70’s, 80’s and 90’s have long outlived their usefulness.
We must move away from the burdens of hardware and its tedious updates.
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So, what’s the new way?!
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Ho, ho, ho it’s magic!
There are 3 comments so far | Post a comment
Jay Goldman | May 14, 2006
I’d say the answer is Asterisk - we setup ours in about a day including five Polycom 301 phones. I’d suggest Asterisk@Home as it’s an easier install and gives you a graphical web-based admin console. Best of all - it’s Open Source! http://asteriskathome.sourceforge.net/ and http://www.polycom.com/products_services/0,1443,pw-34-182-10532,00.html respectively. We looked at the Cisco phones but found them expensive - the Polycoms are doing a great job so far.
Richard Bird | Jun 1, 2006
Thank you, Jay, for your interest and time. Your solution is extremely interesting. I plan on looking into it to the dismay of my Avaya-authorized service providers!
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Anonymous | Apr 28, 2006
Huh? I don’t get this post at all - although I typically do get yours.
Magix is made by Avaya - why link to an Apple tune?